Let’s face it…even people who love their jobs get bored at work now and again. There are always going to be slow days, bad days, and days where just things never seem to go the way they are supposed to. When you work in customer service, all those kinds of days are guaranteed. It’s all about dealing with problems every day, and the customer is looking to you to make it better. When you can’t, they will insult your competence, they will threaten to take their business from you, and they will even go above you to take their frustration with you out on your boss. Like many jobs, it’s a thankless task, but if you have a good boss and good co-workers, it definitely makes a difference.
You have to have fun with it sometimes. For example, one day at work, one of my coworkers had in a very costly repair quote for one of our customers, and we started debating whether he was actually going to fork over that money, or turn it down and just take his unit back. I decided to make it interesting.
“I’ll bake you some cookies if he decides to take that quote,” I challenged. My co-worker laughed and took the bet.
Well, long story short, here is this post and my co-workers are swimming in cookies right now. Hey, you gotta have fun with it sometimes. It’s just a job.